Privacy Policy

Your privacy is as important to us as it is to you. This privacy statement is intended to provide reassurance as to the nature and use of data which might be collected in the course of a visit to our website. Outlined below are the types of data collected and the usage of that data. It is guaranteed that information collected from users of the itsupportsystems.com website will not under any circumstances be distributed to anybody for any reason. This is unconditional.


IP ADDRESSES & SERVER LOGS
The webserver records the IP addresses of visitors for security and administration reasons. The webserver may also try to establish the type of web browser which is being used to access the site. This information is used to adjust your experience, monitor the number of hits coming from different types of browsers and to determine the nature of updates to the website.

MAILING LISTS
This website may operate a mailing list or mailing lists for newsletter distribution and for providing details of site updates to registered users. All members of these mailing lists have can decide to join or leave these lists at any time. Email addresses collected as part of the registration procedure are held securely on the webserver and will only be used for the purpose for which they were supplied. Under no circumstances will these addresses be passed to anybody for any reason and they will not under any circumstances be used for any purpose other that the reason for which they were supplied. In the event that a subscriber decides to leave a mailing list for any reason, their details will be removed from the server automatically and without delay.

LINKS
This website contains a large number of links to other websites and has no control over the privacy practices of these sites.

E-COMMERCE
e-Commerce facilities may be provided from time to time. In the event that e-Commerce facilities are available, the visitors shopping cart details will be stored on the server for a reasonable period of time or until the transaction has been completed.

The online shopping facility uses secure server facilities as required for security purposes. The online shop stores shopping carts on the webserver. If a user leaves the store without buying anything, the shopping cart is retained for a period of 15 minutes. Where a user makes a purchase, the shopping cart is deleted after checkout. Email addresses provided within the online shop will be used for queries relating to items purchased only.


COOKIES
This website may use cookies to allow users to personalise and customise the site. Cookies are harmless pieces of information, stored in text format on the users own computer.


DATA PROTECTION
As ownership of this website is held in Ireland, any personal data collected by any methods or procedures falls under the protection of the Data Protection Act 1988 which is a legal statute. The Data Protection Act 1988 is based on the Council of Europe Convention for the Protection of Individuals with regard to Automatic Processing of Personal Data. This act imposes heavy penalties and fines for breaches of its terms.


CORRECTIONS/REMOVALS/UPDATES
Any requests for corrections/updates/removals of data should be emailed to privacy@itsupportsystems.com


QUERIES
Any queries about this privacy statement or the site procedures should be emailed to privacy@itsupportsystems.com